A Security Team Member is focused on implementing security policies and procedures for the dispensary, providing necessary assistance and support, and maintaining an optimally safe environment for patients, staff and visitors. This team member acts as a visible resource for the responsible and secure operation of the dispensary, interacting with patients and staff in a positive manner, while maintaining compliance with dispensary rules of conduct and local regulations.


Essential Job Duties and Responsibilities:

  • Open and close security check points daily
  • Direct members to the appropriate team members for customer service
  • Greet and verify identification including required documentation of dispensary agents, patients, caregivers, and visitors before allowing entry to the dispensary
  • Man assigned post and/or conduct routine visual inspections of the dispensary and periphery
  • Assist and escort patients with special needs as requested
  • Ensure departmental and dispensary compliance to internal, local and state regulations
  • Ensure compliance with occupational safety and health standards in the workplace; resolve any unsafe conditions in and around the dispensary
  • Perform other duties as assigned by the General Manager


Abilities and Skills:

  • Demonstrated passion to serve the medical cannabis community and local neighborhoods
  • Excellent customer service and communication skills
  • Formal training in non-violent communication, conflict de-escalation and/or assertiveness
  • Must be able to remain calm and focused under pressure and during medical emergencies
  • Able and willing to use non-lethal defense


Required Education and Experience:

  • Prior security experience (1 Year)
  • Prior retail & customer service experience highly desirable
  • Experience working in the medical cannabis industry highly desirable
  • Experience working in the health & wellness industry highly desirable
  • Must be at least 21 years old
  • Must have a Medical Cannabis Recommendation
  • Must be able to pass a criminal background check


Compensation and Benefits:

  • Competitive Rate of Pay
  • Excellent Benefits Package (Health, Dental, Vision & 401K)